Phka Chan Hotel

The hotel, staff, and service were so exceptional that I extended my stay! The team is incredibly helpful and kind. They assisted with booking activities and flights, recommended places to visit, and shared insights about the local culture. Their attention to detail is unmatched, and they genuinely cared about me throughout my stay. Before my excursions, they thoughtfully prepared a healthy breakfast for me to take along. Special thanks to Seila, Makara, Phally, and Chhun, who ensured I was comfortable and had everything I needed. Shoutout to the two young men at the entrance (sorry I didn’t catch your names) who helped with my suitcase and greeted me warmly every time I came and went. I was quite demanding, but they always accommodated my requests and provided answers to all my questions. The hotel is spotlessly clean—a little oasis. The location is ideal, tucked away from the hustle and bustle but still close to attractions and the city center. As a solo female traveler, I felt safe and well cared for. I can’t wait to return next year with my family! For a relaxing stay where you’re truly looked after, I highly recommend staying here!

What really sets this hotel apart from the rest is the service. I’ve stayed in a lot of hotels around the world and this is the best service I’ve ever received hands down. Every single member of staff at this place is fantastic and they really can’t do enough for you. Every time you leave and enter the hotel grounds you’re greeted and asked if you need anything. When waking up at 4:30am for our Angkor Wat trip they packed us a breakfast which was very kind. The pool area is beautiful and breakfast is pretty good (better when not operating as a buffet). The rooms were spacious and very clean. The AC was okay (very effective in the evening but seemed to get turned down a bit overnight). Overall I’d recommend this hotel without hesitation and would return in a heartbeat if we come back to Siem Reap, which we may well do, as we really enjoyed the city generally.

It was a wonderful stay in Siem Reap. The hotel is extremely beautiful, the rooms are large, spacious and clean. It seems to me that the facility is new, because everything was very well-kept and looked great. Every day I used the gym and my husband used the swimming pool. The cleaning service was great, new towels every day, and our stuffed animals that we brought from Vietnam were placed on the bed - it was so cute! 🥹🤍 The hotel service is at the highest level. When we returned from the city, we were brought towels to refresh ourselves (the temperatures were very high). We were greeted with a smile every day, and the breakfast was amazing! Lots of options to choose from, delicious and healthy! 🤍 The hotel has a great location, close to restaurants and the main street. We really felt special and we highly recommend this place!

This hotel was superb value for money with outstanding breakfast and the friendliest staff. Walking distance to the main strip for food and drinks and 20 mins to ankor wat temples.

This is the best hotel in Siem Reap and one of my favourite hotels ever. It's stylish, has a beautiful pool and rooms, but most of all its staff and service our outstanding. They even brought me a cake and sang happy birthday at our room door. They organised everything we needed and always with a kind smile. They organised a tuktuk to take us for sunset and sunrise at Angkor. Heng the driver made our trip extra special and we can't thank him enough for his 5* service. Breakfast was perfect and they packed us a wonderful basket to watch the sunrise at angkor wat. I fell in love with this hotel and everyone in Siem Reap.